Dublin, Kilkenny, Carlow, Kildare, Belfast (UK)
Mon-Fri: 08:30 - 19:00 & Sat: 08:30 - 19:00

Our Privacy Policy

1. Introduction

Welcome to Gardenhelp. This Privacy Policy explains how we handle your personal information. By accessing or using our services, you agree to the terms outlined below.

2. Types of Personal Information We Collect

We collect the following types of personal information:

  • User Account Data: Information provided during account creation, such as name, email address, and company details.
  • Usage Data: Data related to your interactions with our platform, including log files, IP addresses, and browser information.
  • Payment Information: If applicable, details related to payment transactions.

3. How We Collect Information

We collect personal information in the following ways:

  • Directly from Users: When you sign up for an account, submit inquiries, or use our services.
  • Automatically: Through cookies, analytics tools, and server logs.

4. How We Use Personal Information

We use personal information for the following purposes:

  • Providing Services: To deliver our services and improve user experience.
  • Communication: To respond to inquiries, provide support, and send relevant updates.
  • Analytics and Marketing: To analyse usage patterns and enhance our offerings.

5. Sharing Personal Information

We may share personal information with:

  • Affiliates: For internal business purposes.
  • Service Providers: Third-party vendors who assist us in delivering our services.
  • Legal Requirements: When required by law or to protect our rights.

6. Data Security and Retention

We take appropriate measures to safeguard personal information. Data is stored securely and retained only for as long as necessary.

7. Cookies

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect information from children.

9. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our platform or via email.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at [csd@gardenhelp.ie].